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102+ answers across 10 categories covering organic certification, pan-India cold-chain delivery, subscriptions, B2B supply, wedding catering, farm visits, payment, and more. Search anything, or browse by category.

102+ answers Β· 10 categories Β· Full-text search Β· Updated April 2026
🌾 About Sahya Egg & Our Farm

About Sahya Egg & Our Farm

The story behind our farm, our values, and why we built Sahya Egg differently.

Who is Sahya Agro and what do you do?
Sahya Agro is a farm-direct organic egg producer based in Saloni Village, Narnaul (Mahendragarh district), Haryana. We operate our own NPOP-certified organic poultry farm and deliver farm-fresh eggs across 41 Indian cities + UAE + Saudi Arabia. We are not a distributor or aggregator β€” every egg we supply comes from our single traceable farm.
Where is your farm located?
Our farm is at Saloni Village, Narnaul, Mahendragarh district, Haryana 123001. This is approximately 150 km southwest of Delhi, 3-hour drive from NCR. You can see exact location on Google Maps (link in footer). Farm visits welcome by appointment, free of cost.
How long have you been in business?
Sahya Agro has been operating poultry farming operations for multiple years, with NPOP organic certification formally achieved after the mandatory 3-year conversion audit period. Our founder's family has farming roots in Haryana's Ahirwal region going back generations.
Why the name 'Sahya'?
Sahya represents the Western Ghats mountain range and carries cultural + agricultural significance in Indian tradition. For us, the name reflects our rootedness in traditional Indian agriculture, our respect for natural farming practices, and the mountain-strong resilience we want our operations to embody.
Are you a large commercial farm or small artisan producer?
We are a mid-scale farm operation β€” neither a tiny 50-hen backyard setup nor a massive 100,000-bird industrial farm. Our scale allows us to maintain genuine free-range + organic + antibiotic-free practices across our flock while producing enough volume for serious B2B supply + subscription family base across India.
What makes Sahya different from other organic egg brands in India?
Three genuine differentiators: (1) NPOP certification β€” many 'organic' brands aren't actually certified. (2) Single-source traceable supply β€” we only sell eggs from our own farm, never aggregated from other producers. (3) Home-state Haryana farm with real same-day delivery in our region. Most 'organic' brands in Indian retail aggregate from multiple cage-based farms using marketing language without certification backing.
Can I visit your farm?
Yes β€” farm visits are welcome, free of cost, by appointment. We host subscription families, B2B customers, journalists, students, researchers. The farm is 3-hour drive from Delhi NCR, easy weekend trip. WhatsApp us to schedule.
Do you have a physical retail store?
No β€” we are farm-direct + delivery-only. Our operations are farm β†’ refrigerated transit β†’ your doorstep. This model eliminates retail markup + warehouse aging + mixed-temperature exposure. You get fresher eggs at better value than supermarket retail.
How do I contact Sahya Egg?
WhatsApp: +91 90917 92917 (fastest response). Phone: +91 90917 92917. Email: info@sahyaagro.com. Contact form: contact.html on our website. WhatsApp is the fastest channel for ordering + support + farm visit scheduling.
Are you hiring or looking for partnerships?
We are growing and evaluate partnership opportunities in distribution + retail + B2B networks. Career + partnership inquiries β†’ WhatsApp or email us with details. We prefer long-term relationships over transactional arrangements.
πŸ₯š Products & Varieties

Products & Varieties

What we offer, sizes, varieties, and how to choose what's right for you.

What egg varieties do you sell?
We offer: (1) White organic eggs β€” standard-size free-range, (2) Brown organic eggs β€” darker shell, preferred by many bakers, (3) Desi eggs (country eggs from native breeds β€” smaller, richer yolk), (4) Golden yolk eggs β€” higher carotenoid content from specialized feed, (5) Omega-3 enriched eggs β€” flaxseed-fed for elevated omega-3.
What's the difference between white and brown eggs?
Shell color is determined by the hen's breed, not nutrition or quality. White hens lay white eggs, brown hens lay brown. Nutritionally identical. Many bakers prefer brown eggs for presentation; many households prefer white for traditional reasons. Both are equally fresh + organic in our supply.
What are desi eggs exactly?
Desi eggs come from native Indian breeds (Aseel, Kadaknath, etc.) rather than commercial hybrid breeds. They're smaller, have richer yolks, and cost more per egg due to lower production volume. Not the same as 'country eggs' which is an unregulated marketing term.
Are your omega-3 eggs medically verified?
Our omega-3 enriched eggs come from hens fed omega-3 rich feed (primarily flaxseed-based). Omega-3 content is measurable in egg yolks via lab analysis β€” typical elevation 2-4x standard eggs. We can provide lab analysis reports to B2B + wellness-focused customers on request.
What sizes do you offer?
Standard grading: Jumbo (70g+), Large (60-69g), Medium (50-59g), Small (45-49g). Most retail supply is Large. B2B customers (bakers especially) can request size-sorted batches. Desi eggs typically fall in Medium-Small range naturally.
Do you sell in packs smaller than a dozen?
Our standard retail pack is 6 eggs (half-dozen tray). We also offer 12 (dozen), 30 (tray), 100, 200 bulk options for B2B. Subscriptions typically run 12 or 30 eggs per weekly delivery depending on family size.
Are eggs washed before delivery?
Eggs are cleaned with dry-brushing at farm to remove any visible debris. We do NOT wash eggs with water (water removes the natural protective bloom/cuticle, reducing shelf life). Eggs arrive with natural bloom intact β€” this is a quality indicator for genuine farm-fresh eggs.
Do you sell free-range or pasture-raised eggs?
Our hens are free-range β€” they have access to outdoor areas, can dust-bathe, forage, and exhibit natural behaviors. 'Pasture-raised' is a stricter US standard not commonly defined in Indian context; our free-range housing meets and exceeds India's NPOP organic standards for hen welfare.
Are your eggs vegetarian?
Fertilization status: our eggs are unfertilized (no rooster contact during laying) making them 'vegetarian' in the traditional Indian sense. If you want fertile eggs (for hatching), we can arrange separately through farm visit + direct procurement.
Do you sell anything besides eggs?
Currently we focus exclusively on eggs to maintain operational excellence. As the business grows, we may expand to organic poultry + related farm products. Current focus: doing eggs right before expanding.
πŸ“‹ Organic, NPOP & Certifications

Organic, NPOP & Certifications

Understanding what 'organic' legally means, how NPOP works, and how to verify quality claims.

Are Sahya eggs NPOP certified?
Yes. Our farm is NPOP (National Programme for Organic Production) certified by an APEDA-authorized certifying body. Our certification number is displayed on egg cartons + listed on our website. You can cross-verify through APEDA's online organic products database.
What is NPOP certification?
NPOP is India's official organic certification standard, administered by APEDA under the Ministry of Commerce. For egg farms, NPOP requires: free-range housing, organic feed only, no antibiotics, 3-year conversion period, annual audits, batch traceability. It's India's equivalent to USDA Organic (USA) or EU Organic.
Are cage-free, free-range, and pasture-raised the same?
No β€” they describe progressively better welfare standards. Cage-free = hens not in cages but may be crowded indoors. Free-range = hens have outdoor access (NPOP standard). Pasture-raised = hens primarily outdoors with rotating pasture access (US-origin stricter standard). Our hens are genuinely free-range per NPOP standards.
Do you use any antibiotics?
No routine antibiotic use. NPOP certification strictly prohibits this. If an individual hen becomes sick and requires antibiotic treatment, that hen is removed from the organic flock and cannot return. Eggs from antibiotic-treated hens are not sold as organic. Our flock mortality is managed through prevention (nutrition + housing + veterinary care) rather than routine antibiotics.
What does FSSAI certified mean?
FSSAI (Food Safety and Standards Authority of India) licensing is mandatory for any food business in India. Every legal food seller has this. We are FSSAI compliant (mandatory) + NPOP organic certified (voluntary additional standard). The combination = complete regulatory compliance.
How can I verify your organic claims?
Multiple ways: (1) Our NPOP certification number + certifying body name are on our cartons. (2) Check APEDA's Tracenet database online for our farm. (3) Visit our farm by appointment β€” transparency is core to our approach. (4) Request our full certification documentation via WhatsApp (we share freely).
Is your feed GMO-free?
Yes β€” NPOP organic standards require non-GMO feed. Our feed is primarily organic grains (wheat, maize, bajra, soybean meal) sourced from NPOP-certified feed producers. All feed suppliers undergo our own verification + are audited as part of our annual NPOP certification renewal.
Are your hens fed corn (makka) or wheat (gehun)?
Our feed is mixed β€” including maize (corn), wheat, bajra (pearl millet), soybean meal, oilseed cake, calcium supplements. Specific ratios optimized for egg production + nutritional quality. All components organic NPOP-compliant. Different from commercial feed which typically uses cheaper synthetic protein sources + growth promoters.
Is PGS-India certification different from NPOP?
PGS-India (Participatory Guarantee System) is peer-review-based farmer group certification β€” simpler, lower-cost, designed for smaller farmers selling locally. NPOP is formal third-party certification β€” more rigorous, better for commercial operations + urban retail + export. We chose NPOP for its higher audit rigor + broader recognition.
Do you have international organic certifications?
Currently NPOP (India) + FSSAI. USDA Organic + EU Organic achievable with additional audit processes if we pursue export markets in future. Our Gulf operations (UAE + Saudi) require ESMA + SASO compliance which our export partners manage. Document package available on request.
What is the India Organic logo?
India Organic is the consumer-facing logo (green-brown tri-color APEDA logo) indicating NPOP compliance. Any legitimate NPOP-certified product can display this logo. Look for this logo alongside the certification number + certifying body name to verify organic claims in Indian retail.
Why are organic eggs more expensive than regular eggs?
Legitimate reasons: (1) Organic feed costs 40-60% more than conventional feed. (2) Free-range housing produces fewer eggs per sq ft than battery cages. (3) No antibiotics means higher mortality + lower yield during disease seasons. (4) Annual certification audit fees + compliance overhead. (5) The 3-year conversion period means operating at organic costs without organic revenue. Price premium reflects real cost differences, not just marketing.
πŸš› Delivery, Logistics & Cold Chain

Delivery, Logistics & Cold Chain

How we deliver fresh eggs across 41 cities + UAE + Saudi. Cold chain, timing, tracking, guarantees.

Which cities do you deliver to?
41 Indian cities across 20 states + 19 state hub delivery network + UAE (Dubai, Abu Dhabi, Sharjah, Ajman) + Saudi Arabia (Riyadh). See service-areas.html for full list. For cities not dedicated-listed, WhatsApp us β€” we may have extended-route coverage or can evaluate new city.
How fast is delivery?
Varies by distance from our Haryana farm: Home-state Haryana cities (Narnaul, Rewari): same-day. NCR (Gurugram, Faridabad, Delhi, Noida): 24-36 hours. Proximity cities (Agra, Jaipur, Chandigarh, Dehradun, Ludhiana): 36-60 hours. Mid-distance (Mumbai, Pune, Lucknow, Ahmedabad): 60-80 hours. Long-distance (Kolkata, Bangalore, Hyderabad): 84-96 hours. Far-south (Chennai, Kochi, Trivandrum): 96 hours.
Do you really maintain cold chain for 2,000+ km delivery?
Yes. Refrigerated trucks with temperature loggers recording interior temperature every 15-30 minutes. Transit maintained at 4-7Β°C throughout. For long routes, multi-leg logistics with regional cold storage handoff (all refrigerated). Temperature logs reviewed post-trip β€” any breach triggers batch quarantine + investigation.
Can I track my delivery?
Currently via WhatsApp: dispatch confirmation, transit updates for long-distance orders, delivery-window prediction, delivery confirmation with batch code. Live GPS tracking for B2B + pan-India subscription customers is on our 2026 development roadmap.
How is freshness measured on delivery?
Every carton has a batch code + laying date. Delivery-timing guarantees freshness within X days of laying depending on city (96 hours for far-south). Temperature logs confirm cold-chain integrity. You can verify freshness via water float test, visual yolk appearance, shell condition on receipt.
What if my eggs arrive damaged?
WhatsApp us within 24 hours with photos + batch code. Damaged eggs replaced free of cost on next delivery or credited to next invoice. Typical transit damage rate: <1% for our cold-chain logistics. B2B customers receive automatic replacement protocol.
Do you deliver to my apartment/office building?
Yes β€” we coordinate with building security, gated society gatehouses, facility management for apartments + corporate offices. Building access requirements confirmed at first delivery. Subscription customers get standardized access protocol after initial setup.
Can I get delivery at specific time window?
B2B customers lock in specific delivery windows (pre-shift 5-8 AM for corporate canteens, 9-11 AM for restaurants, etc.). Subscription families get general morning window (7-11 AM typical). Exact timing windows tightened after delivery patterns establish.
Do you deliver on weekends?
Yes β€” we operate 7 days weekly for B2B customers in our operational cities. Subscription families can choose any day of week for recurring delivery. Sunday delivery same pricing as weekday (no premium). Some holiday adjustments communicated 2 weeks advance via WhatsApp.
Do you deliver during monsoon + extreme weather?
Yes β€” we maintain delivery through monsoon + flood + heat waves. Occasional route delays during extreme weather events communicated via WhatsApp. Cold-chain integrity maintained regardless of external conditions. Weather-specific routing adjustments implemented for cyclone/flood seasons.
What's your delivery volume capacity?
Daily delivery capacity ranges from single subscription families (6-12 eggs) to major B2B accounts (2,000-5,000 eggs per delivery). Event catering peaks: up to 25,000+ eggs per event with advance planning. Monthly B2B capacity scales with contract commitments.
Do you offer same-day urgent delivery?
For Haryana home-state (Narnaul, Rewari, Mahendragarh district): same-day standard. For NCR (Gurugram, Faridabad, Delhi, Noida): same-day possible for orders before 9 AM. For other cities: next-day standard, not same-day. Urgent B2B orders case-by-case basis.
πŸ”„ Subscription & Family Orders

Subscription & Family Orders

Weekly family subscriptions β€” how pricing, billing, and delivery works for regular supply.

How does weekly subscription work?
Choose your city + area + egg quantity (12 or 30 eggs standard) + delivery day + frequency (weekly, 2x-weekly, daily for home-state). Pay monthly via UPI/NEFT/card. Delivery arrives at set time each week. Skip/pause/modify anytime via WhatsApp.
What's the minimum subscription order?
Minimum subscription is 12 eggs per weekly delivery (1 dozen). Can upgrade to 30 eggs (1 tray) for larger families. Daily-delivery in home-state can start from 6 eggs. B2B subscription starts at 500 eggs weekly commitment.
How much does subscription cost?
Pricing varies by city (delivery cost factor) + egg variety. Base tier starts at standard organic pricing for white/brown eggs, premium tier for desi/golden yolk/omega-3. WhatsApp us your city + quantity for exact pricing β€” quotes shared within 2 hours.
Can I skip a week if traveling?
Yes β€” WhatsApp us at least 2 days before your delivery day to skip/pause that week. No penalty for skips. Monthly billing adjusted to reflect delivered weeks only. Long-term pause (4+ weeks) converts to on-demand mode; restart anytime.
Can I change quantity each week?
Yes β€” your regular quantity is the default, but you can increase/decrease per week via WhatsApp. Frequent large changes may shift subscription to on-demand billing. Small modifications (+/- a few eggs) absorbed in standard subscription.
How do I pay for subscription?
Monthly consolidated billing via UPI, NEFT, bank transfer, or credit/debit card. We send monthly invoices on email. Payment terms: 7 days from invoice. Auto-pay via UPI mandate available for hassle-free recurring billing.
Do you offer subscription plans for senior citizens / medical patients?
Yes β€” we have flexible subscription options for elderly customers, patients with dietary requirements, fitness-focused families, pregnancy/postpartum subscriptions. Custom menu/quantity planning via WhatsApp. Often we coordinate with home caregivers or family members managing orders.
Can I gift a subscription?
Yes β€” gift subscriptions popular. Pay for specified duration (e.g., 3 months), recipient receives weekly delivery directly. Great for gifting to parents, newly-married couples, elderly relatives. WhatsApp us to set up gift subscription.
What if I'm not home during delivery?
Delivery goes to building security / gatehouse / secure drop location agreed upfront. For apartments, typically left with security. For independent houses, left at door/gate or with identified neighbor. WhatsApp notification when delivered.
How do I upgrade from weekly to 2x-weekly delivery?
Just WhatsApp us. 2x-weekly available in cities with established route density (NCR, Bangalore, Mumbai, Chennai, etc.). Home-state Haryana can upgrade to daily. Pricing adjusts slightly due to increased logistics cost but economics usually favorable for larger families.
🏒 B2B & Wholesale

B2B & Wholesale

For restaurants, cafΓ©s, bakeries, corporate canteens, retailers, cloud kitchens β€” volume supply details.

What's your B2B minimum order?
Restaurant/cafΓ© minimum: 100 eggs per delivery. Cloud kitchen minimum: 500 eggs per delivery. Bakery minimum: 200 eggs per delivery. Corporate canteen minimum: 500 eggs per delivery (via contract catering partners). Retail partner minimum: 300 eggs per delivery. Wholesale distributor: 2,000 eggs per delivery.
How is B2B pricing structured?
Tiered pricing based on monthly volume commitment: 3,000-10,000 eggs/month (standard B2B rate). 10,000-30,000 eggs/month (10-15% volume discount). 30,000-100,000 eggs/month (20-25% volume discount). 100,000+ eggs/month (custom contract pricing). Contracts lock rates for 6-12 months.
What payment terms do you offer B2B customers?
Standard: 30 days from invoice. Large accounts (30,000+ eggs/month): 45 days negotiable. New accounts: 15 days until payment history established. All B2B invoices GST-compliant with our GSTIN for input tax credit eligibility.
Do you provide branded cartons for B2B customers?
Yes β€” custom branded cartons available for monthly commitments over 15,000 eggs (retail partners + hotel chains + restaurant chains). 2-3 week lead time for custom printing. Minimum order runs for initial batch. Great for brand positioning in retail or premium restaurant environments.
Can you supply my restaurant chain's multiple outlets across cities?
Yes β€” multi-outlet chains are common. Consolidated invoicing + centralized ordering + zone-wise delivery to individual outlets. Works for 5-100+ outlet chains across Sahya-covered cities. Each outlet gets scheduled delivery within its city's logistics window.
Do you supply contract catering companies (Sodexo, Compass, Elior)?
Yes β€” we contract directly with contract catering company (CCC) procurement teams at city/regional level. They distribute our eggs across their client corporate canteens. Existing relationships with multiple CCCs across Indian IT corporate canteen landscape.
Can you handle seasonal demand spikes?
Yes β€” B2B accounts communicate anticipated spikes (festival season, wedding season, tourist peaks) 2-4 weeks in advance. We ramp production + logistics accordingly. Scheduled capacity expansions handled within contracted Β±15% flexibility band, larger spikes via special arrangement.
Do you handle exclusive supply contracts?
Custom arrangements possible for very large B2B accounts or strategic partnerships. Typical B2B contracts are non-exclusive (we continue serving other customers simultaneously). Exclusive arrangements negotiated case-by-case with volume + strategic value considerations.
Can you provide quality documentation for B2B audits?
Yes β€” complete documentation package: NPOP organic certification (with APEDA registration number), FSSAI food safety license, farm facility photos + descriptions, third-party audit reports, batch traceability documentation, ESG alignment narrative. Provided to B2B + corporate + procurement audit requirements.
Do you supply wholesale distributors?
Yes β€” pan-India and regional wholesale distributor partnerships available. Volume requirements: 2,000+ eggs per delivery, 50,000+ eggs per month. Distributor handles last-mile distribution to their retail network. We provide branded cartons + support materials.
How do you handle new B2B customer onboarding?
Step 1: WhatsApp initial contact + volume discussion. Step 2: Sample shipment + product tasting. Step 3: Quality documentation shared. Step 4: Pricing + terms negotiation. Step 5: First month on 15-day payment terms. Step 6: Ongoing contract with standard terms. Typically 2-3 weeks from contact to regular supply.
Do you supply export markets?
Currently Gulf export operations (UAE + Saudi Arabia) through air freight partners. Export to other markets (Europe, Southeast Asia) under evaluation based on demand + logistics feasibility. Export pricing + compliance handled by our export partner network.
πŸ’’ Wedding & Event Catering

Wedding & Event Catering

Supply for weddings, corporate events, festivals, destination celebrations β€” bulk volumes, advance planning, coordination.

What's your minimum wedding catering order?
Minimum wedding order: 500 eggs (small intimate events). Most wedding orders: 1,500-25,000 eggs. No upper limit β€” we've supplied Hyderabadi Muslim weddings at 25,000+ egg scale. Pricing scales favorably with volume.
How much advance notice do you need for wedding orders?
Minimum 7 days advance booking. Ideally 2-4 weeks advance for large events (5,000+ eggs). Peak wedding season (October-March, April-June) β€” earliest booking recommended. Destination weddings + multi-day events: 4-8 weeks advance planning.
What's pricing for wedding catering?
Tiered by volume: 500-2,000 eggs (standard B2B rate). 2,000-10,000 eggs (15% volume discount). 10,000-25,000 eggs (25% volume discount). 25,000+ eggs (custom pricing based on delivery complexity). Payment: 30% advance on booking, 50% on delivery, 20% within 15 days post-event.
Can you deliver to destination wedding venues outside your standard cities?
Yes β€” destination weddings in resort venues outside standard city list served with extended-route delivery. Examples: farmhouse weddings 50-100 km outside NCR/Bangalore/Hyderabad, resort weddings in Udaipur/Jaisalmer/Goa, palace weddings in Rajasthan. 2-3 week advance notice + extended-route pricing applies.
Can you handle last-minute wedding volume increases?
Upward: up to +20% volume increase with 48-72 hour notice typically accommodated. Downward: we absorb up to 15% volume reduction without penalty. Larger last-minute changes discussed case-by-case. This is why 15-20% buffer in initial orders is recommended.
What's your largest wedding supply to date?
We've supplied 25,000+ egg Hyderabadi Muslim weddings. Multi-day Punjabi NRI weddings totaling 15,000+ eggs across 5 functions. Multi-function Gujarati weddings with 20,000+ eggs total. Capacity scales with advance planning.
Do you provide custom branded cartons for high-profile weddings?
Yes β€” destination weddings + high-profile events with 5,000+ egg orders can include custom branded cartons (catering company's branding or couple's names). 2-week lead time for custom carton printing.
Do you deliver to wedding venues on event day?
Large wedding supply typically delivered 1-2 days before main function (allowing proper refrigerated storage + prep time). Morning-of delivery only for breakfast-service items (destination wedding breakfast buffets). Day-of delivery risky due to transit disruption β€” not recommended except for specific breakfast scenarios.
🏑 Haryana Home State

Haryana Home State

Our home state Haryana gets special operational advantages β€” same-day delivery, village network, authentic cultural alignment.

How is Haryana home-state delivery special?
Our farm is physically in Saloni Village, Mahendragarh district, Haryana. Same-day delivery possible for Narnaul (15 km), Rewari (60 km), Gurugram + Faridabad (150-200 km β€” morning orders). Next-day for other Haryana cities (Rohtak, Panipat, Karnal, Hisar). 1,475+ villages on weekly rural routes.
Which Haryana cities have dedicated pages?
9 Haryana pages: haryana.html (state hub), narnaul.html ⭐ (home district), rewari.html (60 km from farm, same-day), gurugram.html, faridabad.html, rohtak.html (MDU + AIIMS + IIM), panipat.html (textile + IOCL), karnal.html (NDRI + IIWBR), hisar.html (HAU + Jindal Steel).
Can I get delivery in my Haryana village?
Yes β€” 1,475+ villages across all 22 Haryana districts on weekly delivery routes. Typically delivered to village community points, kirana shops, or community centers for pickup. Individual home delivery available in larger villages + subscription customers. WhatsApp your village name for specific details.
Do you supply government offices in Chandigarh + Haryana districts?
Yes β€” Haryana state government offices in Chandigarh (via adjacent-state route), district HQ government offices across Haryana, PSU regional offices, university administrative offices all served with scheduled supply.
How do Haryana wedding catering requirements compare to other states?
Haryana weddings are traditionally very large-scale (often 1,000-3,000+ guests). Home-state logistics advantage = same-day fresh eggs for wedding prep impossible from distant suppliers. Ahir/Yadav community weddings in Narnaul/Rewari + other Haryana communities = significant recurring B2B wedding pipeline.
Do you supply Haryana factories and industrial areas?
Yes β€” Manesar IMT + Bawal IMT + Faridabad industrial + Panipat Industrial + Karnal HSIIDC + Hisar Steel + IOCL Panipat Refinery + Jindal Steel Hisar. Factory canteens + industrial contract catering + worker meal programs = significant Haryana industrial B2B base.
Why focus on home state when pan-India operations exist?
Haryana home-state advantages are genuine competitive moat: same-day delivery capability, authentic cultural alignment with Ahirwal region, established village-level operations no competitor can replicate easily, historical customer base in our home region. Haryana home-state depth supports pan-India growth narrative with authentic foundation.
Can I visit your farm from NCR or Haryana cities?
Yes β€” farm visits welcome, free of cost. From NCR (Gurugram/Faridabad/Delhi/Noida): 3-hour drive via Gurugram-Mahendragarh route. From Haryana cities: 1-5 hours depending on location (closest: Narnaul 30 min, Rewari 1 hour, Gurugram 3 hours). Many Haryana subscription families have visited β€” farm visit feels like community connection.
❄️ Storage, Freshness & Handling

Storage, Freshness & Handling

How to store eggs at home, test freshness, handle safely, and maximize shelf life.

How should I store eggs at home?
Refrigerated at 4-7Β°C (your fridge's normal temperature). Store in original carton (prevents odor absorption from other fridge items). Pointed end downward (maintains yolk position). Keep away from strong-smelling foods (onions, garlic, raw meats). Refrigerator storage extends shelf life 3-4 weeks from laying date.
How long do your eggs last?
Best consumed within 3 weeks of laying date (printed on carton). Refrigerated organic free-range eggs can stay safe 4-5 weeks but freshness + taste peak in first 2-3 weeks. Our delivery timing ensures you receive eggs within 24-96 hours of laying depending on city.
How do I test if an egg is fresh?
Water float test: submerge egg in bowl of cool water. Fresh egg lies flat on bottom. Week-old egg stands upright. Bad egg floats. Visual check on cracking: fresh egg has firm rounded yolk + tight thick white + minimal runniness. Smell test: any sulfurous/rotten smell = discard.
Can I freeze eggs?
Raw eggs in shell should NOT be frozen (shell cracks, bacterial ingress risk). Beaten eggs + separated whites/yolks can be frozen for up to 3-6 months in airtight containers. Good for bulk baking preparation. Hard-boiled eggs freeze poorly (texture changes).
Why do some eggs have blood spots?
Blood spots are natural occurrences when tiny blood vessels rupture during egg formation. Cosmetic only β€” eggs are completely safe to consume. More common in free-range organic eggs vs commercial battery cage eggs. We remove most during grading but occasional ones pass through.
Why do organic eggs have darker yolks?
Free-range hens eat varied diets including greens + insects + natural carotenoid sources in outdoor foraging. Carotenoids (natural pigments) transfer to yolk coloring. Commercial cage eggs often use artificial yolk colorants in feed to imitate this natural richness. Our yolks are genuinely carotenoid-rich from varied diet.
Why is my brown egg lighter brown than before?
Shell pigmentation varies with hen's age, stress level, specific feed batch. Normal variation β€” not a quality concern. Shell color doesn't affect nutritional content. If consistent lightness concerns you, let us know β€” we can trace batch to specific production period for verification.
Should I wash my eggs before using?
Only rinse with lukewarm water just before using if visible dirt. Do NOT wash eggs before storage β€” water removes the natural protective bloom (cuticle) that seals pores against bacteria, reducing shelf life significantly. Our eggs arrive with intact bloom.
Why do my eggs sometimes have a thicker shell?
Free-range organic hens with good calcium supplementation produce stronger shells. Shell thickness varies slightly with hen's age + season + calcium intake. Our shells are typically 15-25% thicker than commercial cage eggs β€” you'll notice breakage resistance + harder cracking. Quality indicator, not a problem.
How do you handle cracked eggs detected post-delivery?
Any cracked eggs detected on delivery should be used within 24 hours refrigerated (bacterial ingress risk through shell breaks). For B2B customers, cracked eggs discarded + counted toward our <1% breakage acceptance. Replacement supply provided free. Home customers: WhatsApp us with photos for replacement.
πŸ’³ Payment, Account & Support

Payment, Account & Support

Payment methods, invoicing, refunds, and how we support you ongoing.

What payment methods do you accept?
UPI (all major apps β€” PhonePe, Google Pay, Paytm, BHIM), NEFT/RTGS bank transfer, credit/debit cards (Visa, MasterCard, RuPay), business cheques (for B2B accounts). Cash-on-delivery NOT accepted for logistics/accounting standardization.
Do you provide GST invoices?
Yes β€” all B2B invoices are GST-compliant with our GSTIN. Monthly consolidated invoices for regular B2B customers. Family subscriptions: receipts for household records (GST not typically applicable to personal consumption but receipts provided).
What's your refund policy?
Quality issues: full refund or replacement next delivery (our choice + customer preference). Missed deliveries: credited to next invoice. Subscription cancellations: prorated refund for unused weeks. B2B contract disputes: discussed case-by-case with good-faith resolution focus.
What if I want to cancel my subscription?
Cancel anytime via WhatsApp. No cancellation fees. Ongoing week billed for any delivery already en route. Future deliveries stopped. Prorated refund calculation for pre-paid unused period. Re-subscribe anytime when needs change.
How do I update my delivery address?
WhatsApp us new address + pin code. Address verification for logistics compatibility (within our existing route coverage). 1-2 days required for routing update. Subscription continues at new address same pricing if within city.
Can I hold my subscription while traveling?
Yes β€” WhatsApp us desired hold dates. Subscription pauses for specified duration (no deliveries, no billing). Resume automatically on specified date or manually via WhatsApp. No fees for holds.
What's your customer support availability?
WhatsApp: 9 AM - 9 PM daily (fastest response, same-day). Phone calls: 9 AM - 7 PM Monday-Saturday. Email: 24-48 hour response. Emergency urgent issues: WhatsApp anytime, response within hours even outside standard hours for quality/delivery-day issues.
Do you have a referral program?
Yes β€” existing customers referring new subscribers get credit toward their subscription (1-2 weeks free delivery per successful referral). WhatsApp us referred customer's details or ask them to mention your name at signup. Credit applied on referred customer's first delivery completion.
Do you offer corporate gifting?
Yes β€” corporate gifting through branded subscription packages (e.g., employee wellness gifts, client appreciation, festival gifts). Volume pricing + custom branding available. Minimum 20 recipient packages. 2-3 weeks planning window.
How do I escalate a complaint?
Step 1: WhatsApp normal support for immediate response. Step 2: If unresolved 48 hours, email info@sahyaagro.com for senior review. Step 3: Founder escalation available via email for issues unresolved at operations level. We take complaints seriously β€” quality + service consistency are reputation-critical.

Still have questions?

WhatsApp us β€” we respond within 2 hours during business hours.

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