Traceability

Packing + Dispatch Operations — 12 PM to 6 PM Traceability

After morning collection + inspection (documented separately), eggs move through packing + dispatch phase — typically noon to 6 PM. This page shows the packaging, labeling, cold-chain preparation, and carrier handoff that transforms inspected eggs into ready-to-ship shipments for India + international delivery.

Packing & Dispatch

Hour-by-hour operational timeline.

12:00 PM

Packing team shift + hygiene reset

New team rotates in for afternoon packing operation. Fresh hygiene protocols — all packing team members have dedicated packing-area uniforms separate from collection uniforms. Cross-contamination between phases prevented.

  • Team change into packing-specific uniforms + sanitized gloves
  • Packing area cleaned + sanitized before starting
  • Packaging materials (cartons, trays, labels) verified clean + accessible
  • Batch information from morning collection reviewed — quantities per size class, destination breakdown
Quality Checkpoint:

Separate collection + packing phases with hygiene reset prevents any bacterial transfer between phases. Two-stage hygiene protocol.

12:30 PM

Order-specific sorting begins

Orders reviewed — specific customers + subscription routes + B2B bulk orders + international shipments. Each order may require specific size class, quantity, packaging type. Sorting ensures right eggs in right packaging for right customer.

  • Delhi NCR subscription customers: typically Large size, 1-3 dozen cartons
  • B2B hotels/restaurants: 30-egg trays in bulk quantities, specific size class
  • Gulf export shipments: export-grade packaging with bilingual labeling
  • Retail premium customers: mixed-size option with presentation packaging
  • Wholesale bulk orders: maximum efficient packaging density
Quality Checkpoint:

Each order's specifications matched with available inventory. Size class separations maintained through packing stage.

1:00 PM

Retail carton packing (family customers)

Family-size cartons (6-egg + 12-egg = 1 dozen) packed from cool room inventory. Biodegradable molded pulp cartons maintain impact protection + temperature insulation during transit.

  • Eggs placed pointed-end down in cartons (standard orientation for freshness preservation)
  • Cartons handled gently — drop impact even short distance can hairline-crack shells
  • Batch code + pack date stamped on each carton
  • NPOP certification info + FSSAI license displayed on carton labeling
  • Best-before date calculated from pack date (typically 3-4 weeks for retail shelf life)
Quality Checkpoint:

Every carton has traceable batch code linking back to morning collection batch + specific hen house.

2:00 PM

B2B tray packing + commercial quantities

Commercial B2B orders require different packaging — 30-egg trays in outer cartons of 12 trays = 360 eggs per box. Hotel + restaurant + cloud kitchen + catering orders staged in commercial packaging format.

  • 30-egg trays filled + arranged 12 per outer carton (360 total)
  • Outer cartons stamped with customer name + order number + dispatch date
  • GST invoice prepared for B2B customer with HSN codes
  • Size uniformity verified per customer specifications
  • Palletized for larger orders enabling forklift handling at customer receiving dock
Quality Checkpoint:

B2B order-specific labeling ensures accurate delivery. No generic unmarked shipments for commercial customers.

2:30 PM

Export packaging (Gulf + international)

Export shipments require specialized packaging meeting destination country requirements — bilingual English + Arabic labels for Gulf, specific regulatory information, extra cushioning for air freight handling, Halal certification inclusion.

  • Bilingual labels (English + Arabic for Gulf, destination language for others)
  • Halal certificate copy accompanies shipment
  • NPOP organic certificate copy + veterinary health certificate
  • Extra cushioning for air freight handling rigors
  • Customs-ready documentation pack prepared
  • Destination country regulatory compliance verified (SFA for Singapore, KEBS for Kenya, etc.)
Quality Checkpoint:

Export documentation complete before dispatch — prevents customs holds. Each destination country has specific requirements; our documentation packages customized per destination.

3:30 PM

Cold-chain loading preparation

Packaged orders transferred from cool room (18-22°C) to refrigerated vehicle loading dock. Critical transition phase — temperature must not spike during loading. Time in loading dock minimized.

  • Refrigerated vehicles pre-cooled to 4-7°C before loading begins
  • Loading from cool room directly to vehicles, minimal intermediate exposure
  • Temperature-sensitive orders (export shipments) loaded first into coldest vehicle zones
  • Additional ice packs supplemented for longer-transit destinations
  • Loading time tracked — aim to complete under 20 minutes per vehicle
Quality Checkpoint:

Cold-chain continuity — critical vulnerable phase. 20+ minutes loading exposure at high ambient temperature impacts downstream freshness.

4:00 PM

Temperature verification + documentation

Before vehicles depart, temperature verification + documentation confirms cold-chain initiated properly. Each shipment has temperature log companion that travels with goods.

  • Vehicle internal temperature verified: should be 4-7°C range
  • Temperature data logger (electronic) placed in shipment for continuous monitoring
  • Dispatch manifest signed by operations + driver — chain of custody transfer
  • Customer destination verified on manifest
  • Expected delivery window communicated to destination
Quality Checkpoint:

Temperature logger accompanies shipment. Upon delivery, logger data available to customer verifying cold-chain maintained throughout transit.

4:30 PM

Delhi NCR dispatch (same-day delivery start)

Delhi NCR shipments — Gurugram, Delhi, Faridabad, Noida, Ghaziabad — dispatch with same-day delivery arrival. Most efficient route given 100-150km farm-to-destination distance.

  • Refrigerated vehicles travel via NH48 (Delhi-Jaipur expressway) or Gurugram direct route
  • Driver maintains temperature — refrigeration continuous
  • Delivery typically completed 6-9 PM depending on final stop location
  • Customer WhatsApp notification of dispatch with estimated arrival
Quality Checkpoint:

Delhi NCR customers receive eggs approximately 12 hours from laying — nearly impossible to replicate with commercial distribution chains.

5:00 PM

Longer-distance dispatch consolidation

Mumbai, Bangalore, Hyderabad, other long-distance India cities consolidate shipments. Different routing options — road (for closer Tier 1 like Jaipur, Chandigarh) or air freight (for Mumbai, Bangalore, further South).

  • Road shipments: refrigerated trucks departing for 24-72 hour road transit
  • Air freight consolidation: transport to Delhi IGI Airport cargo facility
  • Air waybill preparation with destination airline carrier
  • Customs documentation for any inter-state specific requirements
Quality Checkpoint:

Transit method selected based on distance + volume + customer delivery window requirements.

5:30 PM

International air freight dispatch

Gulf + SEA + Africa + UK international shipments dispatch toward IGI Airport Delhi for air freight. Documentation pack accompanies shipment through customs + airline handling.

  • Refrigerated transport to IGI Airport cargo facility
  • Handoff to airline cold-chain cargo handling
  • Customs clearance documentation verified
  • Destination country regulatory compliance re-verified at airport
  • Departure flight confirmation + estimated arrival at destination
Quality Checkpoint:

Chain of custody transfer from our operations to airline cargo handling — documented handoff with temperature + quality confirmation.

6:00 PM

Daily operations closure + next-day prep

All day's dispatch complete. Operations team closes daily records, prepares for next morning's collection, cleans facilities, reviews any issues that emerged.

  • Daily dispatch totals reconciled with morning collection totals
  • Any discrepancies investigated (typically zero — all eggs accounted for)
  • Next-day orders reviewed — determines quantities needed from morning collection
  • Facility cleaning — cold rooms, packing areas, loading docks
  • Team shift close + next-day staffing confirmed
Quality Checkpoint:

Daily reconciliation — every egg from collection accounted for through dispatch. No unexplained losses or unlabeled inventory.

How this is verified.

Our operational transparency isn't just claims — here's how each element is verified through documentation, audits, and third-party confirmation.

NPOP chain-of-custody requirements Organic certification requires maintained chain-of-custody — our documentation meets + exceeds these standards.
Customer-side temperature logs Request temperature logger data with shipment — we provide on request. Shows continuous cold-chain verification.
Dispatch documentation Every order has dispatch manifest with batch codes, quantity, destination, temperature, driver signature. Maintained per NPOP requirements.
Farm visit verification Visit during 12-6 PM window to observe packing + dispatch operations directly. Advance appointment 2-3 days via WhatsApp.
Regulatory agency inspections FSSAI + APEDA inspections verify operations periodically. Any violations would jeopardize certifications.
Common Questions

Traceability FAQs.

How long from laying to dispatch?
Approximately 10-12 hours for Delhi NCR deliveries, 12-16 hours for longer-distance shipments. Compare to commercial supply chain where eggs may sit days at farm + days in distribution before reaching customer.
Why refrigerated vehicles?
Maintaining 4-7°C during transit is critical for maximum freshness window. Unrefrigerated transport in Indian summer (40°C+) would cut shelf life by half or more. Refrigeration investment reflects commitment to freshness.
Do you handle your own logistics or use third-party?
Hybrid. Delhi NCR: our dedicated refrigerated vehicles. Longer-distance: partner refrigerated logistics + airlines cargo for air freight. Partnerships pre-qualified for cold-chain capability.
What's the weight of a standard 30-egg tray?
Approximately 1.9-2.1 kg (eggs themselves) + tray weight (~100g). Outer carton of 12 trays + cushioning: approximately 25 kg total per box of 360 eggs.
Do you deliver Sunday?
Limited Sunday delivery — most subscription routes operate Monday-Saturday. Large B2B orders can arrange Sunday delivery with advance coordination. WhatsApp discusses specific Sunday requirements.
How does your packaging compare to supermarket?
Comparable materials (molded pulp cartons standard). Our advantage: farm-to-customer short supply chain means less handling than supermarket eggs (farm → wholesaler → distribution center → store → shelf = 4-5 handling stages vs our farm → customer = 2-3 stages).
Can I request specific batch information?
Yes — B2B customers + curious retail customers can request batch traceability. We share production date, house origin, batch codes. Most casual customers don't need this; it's available when wanted.
What happens if a shipment is delayed?
We communicate proactively via WhatsApp. Delay causes are tracked: weather, vehicle issues, customs (for international). Customer impact minimized — rescheduling, refunds, or alternative shipping. Transparency over silence.

Want to see it yourself?

Farm visits welcome — free, by appointment, 3 hours from Delhi NCR. Watch our operations in real-time + ask any questions.

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